Sterling House Dental & Referral Centre 89 South Road, Southall, Middlesex UB1 1SQ Tel: 020 8571 9090

about us »

our quality



Quality Charter
  • Our practice policy aims to provide dental care of a consistently high quality for all our patients.

  • Our am is to guide patients in effective ways of achieving the control of dental disease in their own and their children's mouths in the knowledge that dental decay and periodontal infection are preventable.

  • With patient co-operation we aim to improve their appearance and maintain patient's ability to eat with efficiency and comfort.

  • We will carry out diagnostic procedures to discover all relevant facts where possible.

  • In proposing treatment we will take into account your wishes. We will explain options where appropriate and costs so that you can make an informed choice. We will always explain what we are doing.

  • We will remember that treatment needs are for the future as well as the present emphasising the importance of good long term prognosis.

  • We will do all we can to look after your health. We will ask you about your general health and about any medicines being taken. This helps us to treat your safely. We keep all information about you confidential.

  • We use disposable items where possible and maintain high levels of patient protection through strict sterilisation procedures to unsure your safety at all times.

  • We operate a practice complaints procedure if you are dissatisfied with our service in any way.